Address: 777 Ward Avenue, Honolulu, Hawaii 96814
Phone: (808) 768-5252 (events information recording)
Parking: Click to view Parking Information
For Advance Ticket Sales
Main Box Office (Arena) Hours: **
Monday – Saturday, 9:00 AM – 5:00 PM
**Closed on Sundays and all Holidays unless there is a scheduled event for that day and
only that event will be sold
Cash / Visa / MasterCard / Discover / American Express
For Day of Event Ticket Sales
Main Box Office (Arena) Hours:
**Closed on Sundays and all Holidays unless there is a scheduled event for that day.
Monday – Sunday & Holidays, 9:00 AM – 2 (two) hours prior to the start of event
For events at the Arena, Concert Hall and Exhibition Hall, will call may be picked up at any window at any time that the box office is open. Customers do not need to wait until the night of the show.
For events at the Waikiki Shell, will call may be picked up at any window at any time the main box office on Ward Avenue is open. Will call at the Waikiki Shell begins 2 hours prior to the event.
Satellite Box Offices
For admission events at the Blaisdell Center or the Waikiki Shell, tickets go on sale 2
(two) hours before the performance of the event at the following satellite box offices,
according to the location of the event:
Arena Main Box Office – (808) 768-5252
Exhibition Hall Main Box Office – (808) 768-5252
Concert Hall Satellite Box Office – (808) 768-5252
Waikiki Shell Satellite Box Office – (808) 924-3384
Satellite Box Offices will not be open at any other times.
The Blaisdell Center Box Office serves as an outlet for other venues.
Call (808) 768-5252 for more information. Applicable service fee per ticket.
Price information for specific events/performances are listed under specific venues and
can be accessed through the Events Calendar when available.
FAMILY PASS (Not offered at all locations)
NOTE: The Family Package is sold exclusively online and is NOT available for purchase at the show’s on-site box office.
Other offers, coupons or discounts can not be used in combination with the Family package.
The Family Package is restricted to 2 adults and up to 3 children. Additional tickets must be purchased separately.
The Family Package is sold as General Admission Seating.
BUY ONLINE OR AT THE DOOR
The Show’s on-site BOX OFFICE is open one hour before each show. Tickets may be purchased with CASH or CREDIT CARD
Online Sales end at 12:00 (noon) on the day of the show.
In the event of a canceled performance, refunds will be automatically issued to customers who have purchased tickets through “Straw House Ticketing”. Refunds will be issued using the email address provided at the time of purchase. Please allow 5-7 working days for the bank processing. Processing Fees are NOT refundable under any circumstances.
Refunds for any other reason (sickness, emergency, weather etc… ) must be requested within 3 days of the event date. Customers must email firstname.lastname@example.org or call (941) 870-7444 to request a refund. Refunds may only be given to the person who made the original purchase and funds will be returned to the card on which the purchase was made.
VIP Ringside: Chairs with back at floor level.
Preferred: Lower rows of Bleachers
General Admission: Upper rows of Bleachers
Handicap Accessible Seating defaults to floor level. Those needing handicap accessible seating should arrive early and approach front of house staff. They will take you to the designated area for seating.
Seating is sold in section designations (see above). All sections will be populated on a first come, first served basis. No seats are sold as ‘Front Row’. Seats are not sold as numbered, reserved seating.
In the event that a section or the entirety of seating is filled to capacity, tickets will be honored at any subsequent performance.